Victims of Singapore-loan fraud are believed to be a single remittance to secure the money they need desperately, and those who were alert last year lost a total of $ 18.3 million.

Others are sacrificed by the power of persuasion and pressure, giving up their hard-earned savings. In Singapore alone, at least $ 633 million of scams were stolen last year.

The tactics adopted by scammers and the steps they can take to protect their victims are one of the highlights of this week’s Asian Crime and Operations Psychology Conference.

Presenting their findings at the opening of a four-day event on Monday (July 18), psychologists Carolynn Misir and Lee Rong Cheng said their study was often manipulated to make victims think emotionally. Said that it showed.

As a result, they need to rush to make emotionally driven decisions and instead stop and evaluate all information.

“This is what we call a” cognitive break. ” We’ll pause, get out of the situation, and evaluate, “said Ms. Michel and Ms. Lee, who belong to the Police Psychological Services Department.

They said fraudsters abused many psychological methods to trick victims into providing information and money.

For example, in e-commerce scams, victims often rush to make decisions, for example, buying low-priced merchandise available online for a limited time, psychologists said.

Last year, Singapore victims lost $ 5.8 million in e-commerce fraud.

This de facto event brings together experts and practitioners to discuss topics such as false alarms, substance abuse, and radicalism.

In the opening remarks, Sun Xueling, Minister of Interior, Society and Family Promotion, said criminals are taking advantage of the weaknesses of the human spirit.

“Maybe it’s a place we want too much, trust too much, and be vigilant.

“And criminals are wary of it, using human tendencies and psychology to hurt and scam us,” she added, scams are half of the crimes reported here last year. He said that he formed the above.

They also contributed to a 24 percent increase in overall crime rates in 2021.

Understanding human psychology can help improve crime preparedness, Sun said.

She said victims of fraud can suffer from helplessness and shame, and are at risk of self-harm and even a cycle of self-harm.

Mr. Sun said: “One victim said she was devastated and wanted to commit suicide.

“The victim also didn’t dare to talk to anyone else because she thought she was crazy and people laughed and ridiculed her.”

The question of how to care for victims of fraud will also be discussed at the first conference in 2010.

Tiffany Dunker, a police psychologist at the Police Psychology Services Department, said victims could also face stress and trauma during the investigation.

For example, when you need to look back on a crime with authorities or lawyers.

Victims who lack social support may find it particularly stressful, Ms. Dunker added, who presented the results of her study at a conference.

She said she would work on this, police officers and frontliners are regularly trained in caring for the victims.

Victims may also be assigned a counselor for emotional support during the investigation.

Helpline for victims

Fraud Prevention Hotline: 1800-722-6688 (9am-5pm)

National Care Hotline: 1800-202-6868 (8am-12am)

Online resources on fraud



mental health

Mental Health Helpline at the Mental Health Institute: 6389-2222 (24 hours)

Singapore Sumaritan: 1800-221-4444

Singapore Mental Health Association: 1800-283-7019


TOUCHline (counseling): 1800-377-2252

Care Corner Counseling Center: 1800-353-5800

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